At Titanium Lovers our titanium rings craftsmanship is guaranteed for life! If a design should ever fail, it will be replaced at no charge to you. Any error on our part will be corrected at no charge to you. We will handle shipping costs for these returns.

We have a 30 day refund policy, which we feel addresses issues that may arise while you are considering purchasing from us online, and therefore do not have the opportunity to experience our hand made quality jewelry first hand. Our intention is to support you, the customer, in any way possible so that you are comfortable while selecting from our quality, handcrafted designs.

PLEASE NOTE: This refund is not available for rings with stone settings or for rings that are custom designs as they are labor intensive and the materials are costly. For returned rings with engravings, there is a 20% restocking fee.

Not as Pictured

If you receive a ring that does not look like the ring pictured on our site, you may return or exchange it. Please keep in mind that we will not take a ring that shows wear or that has been damaged in any way while in your possession. Also, remember that changing the width on some styles considerably alters the appearance of the ring.

Mis-sizing

Any ring that was mis-sized due to customer error or local jeweler error will not be handled by this policy. Customers are responsible for sizing. All ordered rings are sized to your exact specifications. Please take your time with sizing. When in doubt, ORDER A RING SIZER from us. If the mis-sized ring is our mistake, we will be happy to make corrections at no cost to you. For more on sizing, refer to our sizing page .

30 Day Warranty Specifications

• All returns or alterations must be ordered within 30 days of delivery.
• Please be aware that any rings returned that have been altered in any way by the customer will not be accepted. We are happy to exchange or refund any rings returned in original condition.
• For rings with engravings, there will be a 20% restocking fee.
• This warranty does not cover stone sets or custom designs.
• Custom ordered precious stones, or stones sent by the customer are not covered by this warranty. These should be covered by your insurance policy.
• When returning a ring, please use appropriate packaging (box) and ship insured for full value and in good condition. Be sure to include contact information with a note indicating your wishes.
• All stone set and inlaid rings are shipped to you in excellent condition. We can not be held responsible for any mistreatment of the titanium ring, inlaid material, or inset stone following delivery to the customer. This warranty is void if there is evidence of unusual or abusive treatment of the ring.
• Any stone set rings ordered without the stones are not returnable
• We will remake a ring at 35% of the original cost of the ring only during the 30 day after purchase period. After that we do
• The customer will be responsible for shipping and handling.
• offer a 10% discount to returning customers.

Return Instructions.

1. Rings MUST be in new, unworn condition with no scratches.
2. Fill out our service/resizing form.
3. Include the service/resizing form along with the ring and ship

Insured using UPS or FedEx to:

Titanium Lovers
212 Townsend St.
Grass Valley, CA 95945